Which term refers to the established line of authority within an organization?

• A. Bill of Rights
• B. Active Listening
• C. Chain of Command
• D. Arrest Papers

Answer: (C)

The established line of authority within an organization is the chain of command. It defines who has authority, who reports to whom, and how orders and information flow up and down the hierarchy. This structure creates clear accountability, reduces confusion in decision-making, and helps ensure safety and efficiency by showing everyone who is responsible for what and who to escalate issues to. In settings like corrections, knowing the chain of command is crucial for proper supervision and effective delegation. The other terms don’t describe how authority is organized: a Bill of Rights lists fundamental rights, active listening is a communication skill, and arrest papers are legal documents used in law enforcement.