Which term refers to the authoritative statement used to direct, influence, or give orders to a person or group?

• A. Verbal Warning
• B. Directive
• C. Written Policy
• D. Verbal Commands

Answer: (D)

The key idea here is an official instruction that guides actions. A directive is an official instruction from a supervisor or authority that tells someone or a group what to do, how to do it, or what outcome is expected. It carries formal authority and is used to shape behavior and decisions within an organization.

A verbal warning is simply a caution about potential consequences if standards aren’t met; it doesn’t prescribe a specific action to take. A written policy sets general rules for everyone in the organization, not a single, immediated instruction directed at a person or group. Verbal commands are spoken orders, but in formal contexts the standard term for such an issued instruction is directive, which can be delivered verbally or in writing.