What do Contacts do in the described context?

• A. They provide information about inmate behavior.
• B. They supervise inmate recreational activities.
• C. They supply information about the correctional officer's work habits, likes, and dislikes.
• D. They coordinate with medical staff.

Answer: (C)

Contacts are sources who supply information about a correctional officer’s work habits, preferences, and dislikes to supervisors. This information helps management understand how the officer operates day to day, tailor supervision and training, and address issues early before they become problems. It’s not about inmate behavior, supervising inmate recreation, or coordinating with medical staff—the focus is on the officer’s performance and working style.